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Medical Agency Case: Boost Your Visibility with Effective Meta Ads: A Case Study of IJN Pharmacy in Malaysia

In the competitive landscape of medical agency services, digital advertising plays a pivotal role in reaching the right audience effectively. For medical agencies in Malaysia looking to enhance their online presence and engagement, understanding how to leverage Meta (Facebook & Instagram) ads is crucial. This case study of IJN Pharmacy’s successful Meta ad campaign showcases our expertise in delivering targeted, compliant, and cost-effective advertising solutions.

Understanding the Client’s Needs

  • Client: IJN Pharmacy
  • Country: Malaysia
  • Platform: Meta (Facebook & Instagram)

IJN Pharmacy approached us with a clear set of objectives:

  • Media Specialist Expertise: They needed a media specialist with a deep understanding of the local market to craft ad copies tailored to a Malaysian audience.
  • Compliance with Meta Ad Policies: As a medical agency, adhering to Meta’s stringent advertising policies was essential to avoid any compliance issues.
  • Increase Public Awareness: Their goal was to boost public awareness of their payday markdown discount event, scheduled from late May to early June.

Our Strategic Approach

Crafting Compliant Ad Copies

  • Market Research: We conducted thorough research to understand the target audience’s preferences and behaviors in Malaysia. This helped us create ad copies that resonated with their needs and interests.
  • Compelling Content: The ad copies emphasised the benefits of the payday markdown discounts, using persuasive language and appealing visuals.
  • Policy Compliance: Ensuring compliance with Meta’s advertising guidelines, especially concerning medical and pharmaceutical content, was paramount. We meticulously crafted the ad copies to meet these standards.

Optimising Ad Setup and Minimising Costs

  • Targeted Advertising: Utilising Meta’s advanced targeting options, we reached the most relevant audience segments, including specific demographics, interests, and behaviours.
  • A/B Testing: By conducting A/B tests, we refined the ad copies and visuals to optimise for higher engagement and conversions.
  • Budget Optimisation: Leveraging Meta’s budget optimisation tools, we efficiently allocated the advertising budget to ensure minimal cost per impression (CPM).
IJN Meta Advertising
IJN Meta Advertising

Successful Outcomes

1. Verification and Validation Success:

  • The ad campaign successfully passed Meta’s verification and validation process, complying with all necessary advertising guidelines.

2. Increased Engagement and Awareness:

  • The ads generated high engagement rates, with a notable increase in click-through rates (CTR) due to their relevance and appeal.
  • Public awareness of the payday markdown discounts surged, reflected by increased website traffic and customer inquiries at IJN Pharmacy.


Boost your medical agency’s visibility and engagement with expertly crafted Meta ads. Contact us today to learn how we can elevate your digital advertising strategy and drive impactful outcomes for your business.

If you need help, please contact us.

Alex Yang

Alex is a business development manager of E3, who provides digital marketing solutions and advice for clients in the healthcare and medical industry.